Frequently Asked Questions
FAQs
To make choosing your venue and planning your event as easy as possible, we update this list regularly based on the questions we receive.
If you don’t see your question answered here, please e-mail us at hello@thependennisweddingsandevents.com
WEDDINGS
Do you cater?
We do! We have an amazing Red Seal Chef, Tamara Solon, who can cook the most amazing buffet dinners, private chef’s plate dinners, appetizers, charcuterie tables, and more. You can see more details here: https://www.thependennisweddingsandevents.com/culinaryarchitects
Do we have to book your cater?
You do not. It’s important for us to be flexible so, while some events or event dates do require the use of our catering, most do not, specifically, weddings! Book whoever you feel is the best fit.
How long does it take to switch over from ceremony to reception if both events are in the Ballroom? Who provides that service?
Three hours. All guests must leave during this time. There is no turnover if there is a ceremony on the balcony followed by a reception in the ballroom.
Our in-house Venue Coordinator is ready to switch over the space from your magical ceremony into your dream reception in 3 hours, we include the time for your caterer and florist to do their work in this timeframe as well. We provide the set up and tear down of our tables, chairs, and decor. This timeline can be shortened depending on the number of guests you have (fewer than 75) and if you are able to have the tables hidden in the ballroom during your ceremony to allow for a quicker turnover. Your guests do need to leave during the venue during that time but you will still need a longer cocktail hour. You will also need to rent the fourth floor so the guests are safely out of the way during the turnover.
What hours do we have access to the property?
Most wedding packages include 10:00 AM access time and a 1:00 AM finish time. The Luxury Package includes a 9:00 AM start time and 2:00 AM finish time. the Legacy Package includes an 8:00 AM start time and a 2:00 AM finish time. Additional hours can be added a la carte.
Can I serve my own alcohol?
We provide all bar services for all events. No outside alcohol allowed.
Do you set up wine glasses on the tables?
Table Wine is an additional service you can book. It includes up to 140, 10 oz wine glasses per person. The price includes wine glass set up, bussing, chilling the white wine, setting out, and opening the bottles. It is included in the Legacy Package.
What Floors are included in my rental?
Platinum Package: 3
Platinum Plus: 3 + 4
Luxury: 3 + 4
Legacy: 3 + 4
What Amenities are on site?
Bathrooms: sixteen in the basement, one on third floor, three on fourth floor
Plating Area:
There is a plating area available with a large fridge, two stainless steel tables, garbage and recycling cans, cleaning supplies, and a hand washing sink. No cooking is allowed on site.
Getting Ready Suite
We have a largeGetting Ready Suite on the 3rd floor. It’s very private. There are multiple desks/vanities for hair and makeup, plug-ins, and a beautiful sitting area with a floral wall for gorgeous bridal portraits. It’s stocked with a Nespresso machine, and a tea station.
The Bar
We offer an amazing in-house cocktail bar selection, especially our Classic, Premium, and Luxury wine options. Our bartenders are excellent and the service quick so your bar line doesn’t get in the way of the party. Check out our delightful cocktail and drink list here.
What is the cancellation policy?
More details are in the contract, otherwise, any notice of cancellation received by us less than 120 days prior to the Event shall result in forfeiture of the entire total rental fee. Please e-mail us to see if your cancellation merits an exception.
Do you have a per table cost for décor or does it have to rented as a whole?
We have decor packages that are per table, as well as an inventory of other items available called our Platinum Decor. Platinum Decor is included in all our wedding packages. The Luxury Package includes all our Platinum and Luxury Decor. The Legacy Package includes all rentals, and services the Pendennis offers.
Do you provide a sound system?
We have an in-house sound system available to rent for the balcony, cocktail bar, and ballroom. For weddings you must have a DJ in order to rent these services. Weddings are far too complicated for a guest or friend to be operating a sound system while also attending the wedding.
What is a Walk Through?
A Walk Through is a chance to meet with your coordinator up to three months before your wedding day. It allows you to meet, discuss wedding details, go over your wedding day timeline, and look at the venue again before your wedding day. This is when you go over your decor and rentals, and timeline. Your appointment with your venue coordinator is one hour, and the last thirty minutes are for you take photos, measurements, or meet with your other vendors. Your wedding planner may attend the entire Walk Through.
Do we get a rehearsal?
We’re happy to offer our couples a free one hour rehearsal with their wedding package. Please note that rehearsal bookings are subject to availability and are often booked for two days before the wedding date. If we do not have availability, we are really sorry. Rehearsals can be booked up to thirty days before a wedding, but only after all required documentation has been provided and payments have been made.
What happens if another booking comes in on our rehearsal date?
If another party inquires for that date, then the couple will have a chance to select a different date at that time. If the couple would like to book the originally selected date instead, then they will need to rent the venue for 75% of the value of the inquiry. (Ex. If someone wants to rent the venue for a half day and the value of that date is $5,000 then the couple would have need to pay $3,570). If the couple chooses to rent the venue to keep their rehearsal, they will receive access for that entire period and will be able to drop off items for their wedding at no additional cost.
Can I book my rehearsal day to be the day before my wedding so it’s “back-to-back?”
Unfortunately that service is not included, however, you can rent the venue the day before, using the time to set up, drop everything off and, we have an incredible chef’s dinner package. Turn the evening into your rehearsal dinner, add family, and make it memorable and, relaxing.
Do you have a winter package/discount?
We do! From January through April we offer a $2,000 discount on the Platinum Package and a $4,000 discount on the Luxury Package, plus extras like space heaters and a fire pit and a $500 credit towards rentals!
Are cocktail tables included?
Yes! We love our cocktail tables as they can elevate any event. They are easy to move and can be placed where needed! They most often are on the 4th floor and in the 3rd floor cocktail bar.
Can you book for just a ceremony or reception?
No, and yes! Our wedding packages are all full-day packages so no discount is provided for a reception-only wedding. Often the florist and other vendors still need full day access for set up and deliveries. We do not accept ceremony-only bookings. If a wedding is booked at the venue, no other booking would be accepted that day.
How much is the Retainer?
The retainer, otherwise called a refundable deposit, is 50% of the booking cost (excluding GST) and must be paid to confirm your booking along with the contract and chosen package filled out and signed/initialed.
Can we bring our own ceremony arch?
Yes! Let us know the dimensions so we can make sure it fits in the elevator and through doorways.
Can our guests stay during turnover?
They cannot. The team needs access to the elevators to move in reception tables, and are often working with the caterer, florist, and DJ to get ready. It is uncomfortable for guests to be in the building during this changeover.
How many people fit for the ceremony and reception?
Balcony Ceremony: 140
Ballroom Ceremony: 140
Ballroom Reception: 140
How much should we budget for the bar?
The range we have experienced has been from $2,000 (during the week, few drinkers), to $11,000 (140 guests, lots of big drinkers)
Is there a refund/discount policy if there is bad weather?
I’m sorry but we are unable to offer refunds or discounts in case of bad weather. Our team is here to ensure that, in case of bad weather, we have a back up plan ready for you and your guests. Choose from our three Poor Weather Backup Plans our team is ready to provide.
Can we bring any of our rentals off site?
No, none of our rentals are designed to travel outside the venue.
What kind of events do you specialize in?
We specialize in weddings but they only make up about 25% of our events. For our other events, we host corporate AGM’s, breakout events, networking parties, birthday parties, bridal showers, DJ parties, Bar or Bat Mitzvahs, private chef’s dinners, trainings, fashion shows, art shows, client appreciations, and more.
What is the capacity for each floor/space?
The ballroom:
140 for dinner
175 audience style
200 standing
Balcony and fourth floor
140 seated on balcony for ceremony
175 standing inside and out
Cocktail Bar
40 seated
75 standing
Do you have air-conditioning?
We do!
While it’s a historic building with interesting quirks, we do have updated amenities like air conditioning throughout the third and fourth floors. It is available from May 15th - October 1st every year.
What hours are you open?
For tours, we are open by appointment only.
For events, we are flexible!
We have opened up as early as 5:00 AM and had event clients leave as late as 3:00 AM.
Do you provide water?
We do, we have a water station available on the floor you have booked. If you book a sit-down dinner, there will be water glasses and carafes at each table.
Do you provide venue coordination?
Yes, we do. It’s included in all our wedding packages and for most events. We can also offer planning services to accommodate your event’s specific needs. Venue coordinating (working with the vendors, ensuring our space is ready for the guests, setting up our chairs and tables) is not the same as Wedding or Event Planning. Only our Legacy Package automatically comes with Event Planning services.
Is wifi included?
We have wifi available for vendors and those who need it! It is not available for the public or guests.
Are pets allowed?
They are not, except in the case of an Service Animal.
Do I need to get insurance for the event?
Yes. A two-million-dollar ($2,000,000.00) Event Liability Insurance Policy is required. We are required to be the first payee, or co-insured. Our legal business name:
The Pendennis Weddings and Events Inc. Address: 9660 Jasper Ave, Edmonton, AB T5H 3V5
How much is the non-refundable retainer?
The retainer, otherwise called a refundable deposit, is 50% of the booking cost (excluding GST) and must be paid to confirm your booking along with the contract and chosen package filled out and signed. Once the contract is signed and the deposit paid, we will countersign and the contract will be executed and you are booked!
Can we bring our own décor?
Absolutely!
Please note, we do not offer set up or tear down of any decor we do not provide.
Can we use our own chairs/tables?
We require the use/rental of our chairs and tables unless you want a different aesthetic (meaning you can’t bring in identical tables that are cheaper than what we offer. Please share with us any pricing of the same items and we will price match). If you need comfy chairs for a corporate event, or a different look for your event, you’re welcome to bring in your own chairs and tables.
What if you offer it but we found it cheaper?
If you find an identical item elsewhere for cheaper, we are happy to price match! But please do not bring in the same items we already offer available for rent.
Can we use our own vendors?
Absolutely! Please pass along our website and information in case they need to get ahold of us. We have a list of vendors we love and can share with you as well!
Does your bar service include bussing?
It does! We provide the glassware, water glasses, and bussing services. We pride ourselves in the venue being neat and tidy and feeling comfortable for guests.
Do you charge gratuity?
We charge 18% gratuity on all food and bar services.
Is there a patio heating source?
We have mobile patio heaters available to rent, and a delightful propane fire pit as well.
Are there other business is the building?
Currently, no. However the building owners are looking for tenants. If you’re interested, reach them here.
Do I need a liquor license?
No you do not. We have our own liquor license which allows us to serve alcohol between the hours of 9:00 AM - 2:00 AM.
Can I use sparklers?
E-mail us to confirm where you would like them and the answer may be yes! For indoor sparklers they must be heat-free and oil free. For outdoor sparklers, you have to supply a bucket and ensure they are all thrown into water immediately after use.
What is included in the rental rate?
Easy answer: it depends. We have packages for:
How long have you been in business?
We launched May 2023! In that time we’ve run 300+ events and counting! While we may have opened recently, our founder, Elizabeth Mywaart, has been in the wedding and events industry for thirteen years and has been running a venue since 2021. Weddings and Events are her passion.
Is everything A La Carte?
No but you can add in most items into your package or customize your own event entirely. We are very flexible with our offerings because the space isn’t traditional, and you aren’t competing with other events or guests in the building.
How does the bar work?
During religious events, the bar offerings are dictated by the client who is renting the venue. Ex. If it’s a wedding, the client selects their menu and whether a Host bar or Cash bar. This also applies to funerals where the bar may not be open at all. Otherwise, at all public events, and during events where there is bar service, we will always have our House Bar Menu available for guests to purchase their own drinks. This would be separate from any bar services the client has selected (ex. the client wants to pay for only the mocktails, no problem! All mocktails would then be free for guests and, if they’d like to purchase a glass of wine, they would be able to do so just like at a restaurant).
What do we need to know?
All our rules for the venue are kept under our Rules and Regulations page.
Where do my guests park?
There is a ton of parking in the area. The best parking is the Vibe Parking lot to the east of the building. It’s a very short walk and $16/day for parking.
What kind of layouts are available?
You can see some of the many layouts we have available on the website: https://www.thependennisweddingsandevents.com/layouts
Is the venue Accessible?
We are! The Pendennis Weddings and Events is located on the 3rd and 4th floor and we have a spacious elevator that takes you to every floor, including 3R, the cocktail bar, the balcony, and the basement washrooms. We also have a total of five Accessible washrooms in the basement.
What kinds of rentals do you have?
You can see our up-to-date list of rentals and services along with a la carte pricing here:
https://www.thependennisweddingsandevents.com/decorandrentals
If something is included in your wedding package, that will be noted when you click on the item. If it’s a non-wedding, you’ll see all included items listed in your invoice showing a $0 charge on the right hand side.
Are the doors always locked?
Yes they are. The safety of our guests is a priority and so we don’t leave the doors unlocked without being manned by one of our team or a security guard. When we know your event timeline and expectations for guest arrival, we book one of our team or a security guard to man the door during specific times to ensure the safety and privacy of all guests.
Where do the smokers smoke?
If you rent our 4th floor, our east-side terrace (what we call the “smoking terrace”) is available for smokers, and has ashtrays on the terrace for their use.
Can you rent early access?
Yes! All packages have a certain number of hours included, but we can add on additional hours as needed. The cost will depend on the number of staff required.
Can we bring our own caterer?
Absolutely! We provide a Preferred Vendors list, however you may choose whichever vendors you’d prefer. Please note, we do have a Prohibited Vendors list. We only show this list to clients who have booked with us.
What does security do?
We have hired an amazing security company to offer services to keep your guests safe. They help open doors, walk guests to their cars when it gets late, patrol the premises, and ensure everyone is safe. For events more intense than a private party, they are also available to provide bar - level security.
Do you provide a sound system?
We have an in-house speaker system in our ballroom, cocktail bar, and on our south balcony available to rent. We also have two professional DJ level EV50 speakers that can be rented. They connect via XLR, AUX, and Bluetooth. We can provide limited AV services that include set up of our wired or wireless mic, playing music, and setting up the speakers for your use. We only set up our rented equipment. If you have a DJ, they must rent the speakers from us directly and sign a rental agreement. They are included in some packages automatically.
Is there a hold policy?
Unfortunately we are not able to offer that service at this time.
We also reserve the right not to accept a booking if we feel we won’t be a good fit. The space is very unique and some events won’t showcase well and we don’t want to sell you something we don’t think will be amazing.
How do you accept payment?
We accept most payments via e-transfer to payments@thependennisweddingsandevents.com. If you’re looking for a payment plan, please check out ours here. If you’d like to pay via credit card, there’s an additional 3.5% fee and we can accept those payments online, or via PayPal. We also accept EFT and cheques but require those an additional 30 days in advance.
Am I allowed to have an open flame?
We allow real flame but a glass chimney/vase has to be around the candle 2” above the flame. There also needs to be a base to catch wax drippings so it doesn’t ruin the table/linen. We do not allow large open flames in the building as it could set off fire alarms. Inquire with us to see if we can have it on the balcony.
When do I pay the final invoice?
The outstanding invoice is due 30 days before the event. If you’ve booked bar services, there will be a minimum spend on the bill and, after the event when the drinks are totalled, an updated invoice will be sent. For any additional costs incurred during an event, an invoice will be sent within 7 days. Once the final invoice is received, payment is due within 10 days.
What is the damage deposit?
Instead of a damage deposit, we keep a credit card on file. The credit card on file can be used for the final bill (subject to a 3.5% fee) and for damages. We will always supply an invoice before charging the credit card and only charge the credit card for the remaining balance under two conditions: 1. You approve. 2. We send the final bill and don’t hear back from the you. We wait 7 days, reach out again, then charge the credit card.
The space looks like it’s not all on the same level, how does it work?
Prepare to get lost in a magical historic building. In all seriousness though, its a very unique building and so it’s important to come for a tour and chat with your venue coordinator at the Walk Through to ensure you have a clear sense of how your party will work. Having run over 300 events in the space including weddings, fashion shows, networking parties, immersive art shows, Christmas parties, and more, we know what a great flow feels like are and here to help make your party memorable.
Do you host any public events?
Not often, but when we do, we share it on Instagram so make sure to follow us!
Is there a refund/discount policy if there is bad weather?
I’m sorry but we are unable to offer refunds or discounts in case of bad weather. Our team is here to ensure that, in case of bad weather, we have a back up plan ready for you and your guests.
Vendors you need to look for:
What We Always Provide:
(Applies to Wedding Packages)
The Getting Ready Suite
The Plating Area
The Ballroom
Set up (of our own décor)
Plastic Rectangle table and linen
Décor
The Cocktail Bar
Crossback Chairs
Venue Coordinator
What We May Provide:
White Folding Chairs
Wood Rectangle Tables
Different Wedding Arches
A Wedding Planner
Tear Down
Clean up
Patio Heaters
A Dance Floor
What We Do Not Provide:
DJ Services
Insurance
Shuttle Services
Makeup & Hair Services
Photography
Videography
